“Dear LifeStyle Homes Management, Ms. Karen and Mr. Luhn,
We wanted to take a moment to let you know how positive our experiences have been so far with your company. The schedule to build our home in Indian Harbor Beach, FL has been challenging due to the rough time we are all going through, but we are still very positive and happy we chose your company.
This is a time we would like to say thank you to all of the staff we have been dealing with thus far:
Ms. Leslie Brecken, Mr. Tom Mueller, Ms. Jennifer and Ms. Sheilah, design, Ms. Lorraine and Paul. All of these LifeStyle professionals have treated us so well as customers, and are the most professional folks to deal with.
We first were amazed by Leslie for her ability to get it done energy, knowledge, and professional customer service oriented attitude and then, Mr. Mueller, architect, is also such a pro, knowledgeable, and articulate. The design section–Jennifer, Sheilah, is always there with their knowledge, Ms. Lorraine has had to deal with HOA and hats off to her for her successful communication.
In other words, thank you all! Everyone has been super! We look forward to this build. It means a great deal to us after a lot of hard work.
At this moment, I have forgotten some of the last names. But an example of this customer service is that yesterday after a chat with Bruce, Leslie made sure we could see the model in Viera that we patterned our new home to be built, to check on floor plan/dimensions. Right away, Leslie arranged it! Mr. Stradtner, at this model, greeted us and is ALWAYS so helpful, professional, welcoming (with a fabulous sense of humor). Needless to say, we always feel his customer service spirit when we enter the model! Bruce really enjoys his quick wit. The model always is sparkling clean and welcoming,thanks to Mr. Paul. He makes us want to come back to visit him!
Now we look forward to working with the supervisor, Mr. Tom Dutton, as the home is built on Lansing Island, Indian Harbor Beach, FL.
-Bruce and Karin Larsen