“Hello Mr. Luhn and Mr. Gould,
I just wanted to take a moment to say that we really value and appreciate your new warranty guy, Breylin. Brey has been wonderful. He truly does care about your company as well as your customers. Brey goes out of his way to stay on top of things and makes sure that things are handled as promised.
He has been so good with communication and we trust him completely. We aren’t just another number to him. His ability to communicate effectively and his attention to detail seems to be so rare in this day and age. He truly is a gem to us.”